Dispatch schedules, careful packaging, and clear exchange guidelines for every VastraZilla order.

Orders are dispatched daily and packed with protective care to keep each anarkali, dress, and ethnic set in pristine condition. Domestic delivery timelines are shared at checkout, and every shipment is inspected before it leaves our studio. For exchanges, standard sizing is accepted on unaltered pieces returned in original condition with tags attached. If your order arrives damaged or incorrect, contact our care desk with photographs and we will guide you through a step-by-step resolution.

Exchange requests are processed once the returned garment passes inspection. Please keep the original packaging intact and share your order number so our team can locate your purchase quickly. For help with timelines, sizing, or any shipment question, reach out to Customer Care at contact@vastrazilla.com.